Disputes
Records
A tenant has challenged a finding. The inspection report cannot be finalised until you record a determination.
Longest waiting first. Each one blocks a report.
Possible staining spotted in this photo.
“The mark on the bedroom carpet was there when we moved in. Our own photos from the day of handover show it.”
1 photo attached by the tenant.
Determinations kept on record with the inspection evidence.
The scuff behind the lounge is from the previous tenancy.
Compared against the entry condition report. The mark is recorded there, so it stays off this report.
Open
An objection with no determination recorded. The inspection report behind it cannot be finalised until one is.
Your words
A determination goes on the record and to the tenant. It cannot be taken back in the console, which is why the control refuses a second one rather than overwriting the first.
Resolved
Kept permanently with the inspection record, so a determination can be produced later.
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